DEAR SOPHOMORES!

Using the following dialogue between two friends speaking about compurer problems, make up a dialogue like this if you have similar difficulties with your device.

Technical problems

A.    Read the following conversation between Juan and Peter. Peter is having problems with his laptop before giving a short Power Point presentation in a meeting.

Problems with my laptop

Juan: 'What's happening Peter, you look frustrated?'

Peter: 'My laptop isn’t turning on. It was working before; I don't know what's wrong!'

Juan: 'Is it plugged in?'

Peter: 'Yeah, I have connected it to the mains electricity, but that shouldn't be important because the laptop's battery still has charge or power.'

Juan: 'Are you sure that the socket in the wall has power? Try to plug it into another socket.'

Peter: 'I've tried that already and the socket has power. I thought that there may be a problem with the power cable, but it's working fine with the other laptop here.'

Juan: 'I had a problem with my desktop computer last year where the wires had come loose in the power cable. So I had to replace the power cable. You can use my laptop to show it.'

Peter: 'Thanks Juan, but I only saved the presentation to my hard drive. So I can't show the presentation on your laptop.'

Juan: 'You know, I had that problem with my laptop in July. When suddenly the screen froze and the laptop wouldn't respond when I pressed any of the keys on the keyboard or when I moved my finger on the touch pad. Sometimes it recovered and I could continue to use the application, but other times it crashed and stopped working completely. Peter: You had to reboot the laptop.'

Juan: 'I did that but it was so frustrating, because I had lost all of the work I'd been doing. Then the application didn't load at all, so I couldn't even use it then.'

Peter: 'Did you call for IT Engineer? '

Juan: 'Sure. He told me it was a software fault with an application. So she just reinstalled the application and it had been working fine.'

Peter: 'I'm happy for you, but I don't have any power to the laptop, so it's not a software fault. It seems like a hardware fault.'