DEAR SOPHOMORES!
Using the following dialogue between two friends speaking about compurer problems, make up a dialogue like this if you have similar difficulties with your device.
Technical problems
A. Read the following conversation between Juan and
Peter. Peter is having problems with his laptop before giving a short Power
Point presentation in a meeting.
Problems with my laptop
Juan: 'What's
happening Peter, you look frustrated?'
Peter: 'My
laptop isn’t turning
on. It was working before; I don't know what's
wrong!'
Juan: 'Is it plugged in?'
Peter: 'Yeah,
I have connected it to the mains electricity, but that shouldn't be important
because the laptop's battery still
has charge or power.'
Juan: 'Are
you sure that the socket in the
wall has power? Try to plug it into another socket.'
Peter: 'I've
tried that already and the socket has power. I thought that there may be a
problem with the power cable, but
it's working fine with the other laptop here.'
Juan: 'I had
a problem with my desktop computer last year where the wires had come loose in the
power cable. So I had to replace the power cable. You can use my laptop to show
it.'
Peter: 'Thanks
Juan, but I only saved the presentation to my hard drive. So I
can't show the presentation on your laptop.'
Juan: 'You
know, I had that problem with my laptop in July. When suddenly the screen froze and the
laptop wouldn't respond when I pressed any of
the keys on the
keyboard or when I moved my finger on the touch pad.
Sometimes it recovered and I could continue to use the application, but other
times it crashed and stopped
working completely. Peter: You had
to reboot the
laptop.'
Juan: 'I did
that but it was so frustrating, because I had lost all of the work I'd been
doing. Then the application didn't load at all,
so I couldn't even use it then.'
Peter: 'Did
you call for IT Engineer? '
Juan: 'Sure.
He told me it was a software fault with an
application. So she just reinstalled the
application and it had been working fine.'
Peter: 'I'm
happy for you, but I don't have any power to the laptop, so it's not a software
fault. It seems like a hardware fault.'
